Bill Pay

Financial Assistance program

Are you uninsured or underinsured? Riverview Health partners with The Well Fund to help connect those in need with coverage and assistance. Visit www.riverview.org/mymcc.io where you can easily and quickly screen and enroll in health coverage for you and your entire household.

In addition, patients may make payment arrangements prior to dismissal by contacting one of our Financial Representatives at 317.286.6575 or 800.523.6001.

The following forms and documents are additional resources for our Financial Assistance Program:

• Billing and Collections Information
• Financial Assistance Checklist
• Financial Assistance Application
• Financial Assistance Policy Plain Language Summary
• Patient Rights, Responsibilities and Payment Options
• Emergency Medical Treatment and Transfer

Learn more

FAQs

Our staff can help you finalize your financial arrangements or explain the billing procedures. If you need help with payment of your bill or have questions concerning your bill, please contact one of our financial representatives at 317.286.6575 or 800.523.6001. Also, check out the Billing & Insurance Frequently Asked Questions.

For help with your Riverview Health Physicians account, please contact Riverview Health Physicians Patient Accounts at 317.770.6900.

You can also learn more in our glossary of billing terms.

FAQs

Understanding your bill

A daily room charge includes fees for the room, 24-hour nursing care, meals, housekeeping, maintenance and laundry services—all of which are provided for your comfort and to guard you against infection and injury. Special services ordered by your physician, such as an operating room, pharmacy, X-rays, laboratory tests, anesthesia, physical therapy, respiratory therapy and other diagnostic treatment procedures, will appear as extra charges on your bill.

Often, you will get more than one bill because separate bills are issued by Riverview Health and by individual physicians involved with your care, such as your surgeon and radiologist. Your hospital bill doesn’t include the fees of your attending physician, surgeon, anesthesiologist, pathologist, radiologist or consulting physician. You will be billed directly by their offices. We will bill your insurance company if you provide us with the necessary information.

Billing terms explained

We have created a glossary of essential terms related to bill payment services, improving their understanding and confidence in using online or automated bill pay tools.

Glossary

Cost estimates

As a county-owned hospital with a long history in the community, our mission is to improve and preserve the health and well-being of those we serve. To benefit the community and patients we serve, we are happy to help you estimate upcoming healthcare costs.

Cost estimates

Payment options

At Riverview Health, we understand that medical bills can be overwhelming, and we're here to help. We offer a variety of convenient and flexible payment options to make it easier for you to manage your healthcare expenses.

Payment options