I been going there for a out 2 years now The staff is quite knowledgeable and takes the time to make you comfortable Dr. Malin is the best .
Professional sense of humor
Great doctor.
I was very impressed with my new Doctor Malin. He explained everything to me. I was referred to him by my doctor Salsbury who was deployed and can't do my surgery. His staff was very nice and helpful.
Dr Malin is wonderful! Very caring and skilled. All of the office staff is also great.... very personable! I have never felt rushed or not listened to.
Love Dr. Malin and staff!
Excellent
Dr/Staff professional and answered all my questions.
Excellent care and kindness and explaines wonderful. Highly would recommend. Thank you.
Very friendly, very efficient and very thorough!
Very pleased!
Efficiency and promptness
Everyone is always so nice
Dr. Malin and his entire staff are wonderful. They make you feel at ease and talk with you like a real person instead of just another patient. The surgery and all post-visits have been great. I would highly recommend Dr. Malin and his staff.
Efficient, well-run medical office; caring, personable staff; knowledgeable, excellent medical providers.
Riverview Hospital has excellent doctors excellent care the best and highest technology for total knee replacement I cannot wait to have my surgery done there in June and I will highly recommend Riverview to anyone, in fact I've already recommended it to three people where I work
Friendly, easy to talk to! Everyone makes you feel welcome!
Excellent and friendly slways
I like Dr Malin
excellent service and care.
A well run office, and the people are very helpful.
Every team member from office staff to the entire professional team have been exceptional, always making me feel like they were genuinely listening and never rushing through the appointment. I would and have highly recommend Riverview’s Orthopedic practice.
Dr Malin is excellent as are his nurses and technicians.
I'm so glad that I was referred to Dr. Malins office, he has taken such good care of me with my arthritic knees, and his office staff in Westfield are so sweet and kind and so caring, they're more friends than me being a patient.
Dr Malin is the best!
The visit left me feeling very positive in regard to my future health care and recovering my strength and mobility.
Dr. Malin Is superb
Dr Malin listens, problem solves, and encourages in a concise way. His kindness and expertise is well- known among my friends who are also his patients.
I feel very confident in Dr. Malin. He is prepared for our visit/appointment. Very thoughtful. Very professional. I have absolute confidence with his decisions.
Everyone was polite and I thought they all did a great job.
Dr Malin and his staff were amazing. I came into this surgery scared to death and Dr Malin and his team were wonderful. I would refer anyone to him who needs a knee replacement!
A very pleasant experience.
They were friendly, polite. And most importantly they were on time.
Was able to make an appointment for the next day. Diagnosis and treatment done at that appointment. Excellent.
Dr Malin was very attentive knowledgeable and kind
Doctor and staff are first rate.
Everyone is very pleasant and has a good since of humor. Which is what I like to see
Knowledgeable Dr and staff.
The staff were very friendly and helpful.
Great doctor, wonderful office.
Outstanding Performance And Team Class Act
Everything was explained good for me.. Dr Malin was very helpful for me. I always hear good things about him. I have good faith with him.
I was so pleased to get a last minute appointment the same day I called because of extreme knee pain. All the staff including X-ray, receptionist, nurses, PA, and Dr Malin were wonderful. Thank you a pleasant and professional experience despite my visit’s circumstances.
Almost no wait time. Doctor and staff were very nice and efficient.
Treated with respect and understanding
Doctor and staff are just excellent to work with very professional very polite and courteous. Just make the visit very simple and easy for the patient.
Dr Malin and his staff are fantastic.
Very nice and comfortable visit
Very accommodating and thorough in the evaluation of my knee pain including formulation of plan to heal. All questions answered. Left office satisfied and confident in plan established. Thankful for Dr Malin and his staff for their expertise and care.
Excellent service and care.
Staff members were very professional &And Friendly.
The doctor I saw was quite rushed but my questions were answered and the care provided has already benefited me.
Everyone is so wonderful in the office
Dr. Malin is the best!
It was first time visit and was extremely pleased at the kindness and helpfulness of the office workers…all seemed happy to be there… Dr Malin was easy to talk to and explained things so I could understand…
Friendliest always big smile, very caring up front with answers easy going. I immediately fell in love with him because of the way he cares for his patients and myself. So glad I have him for my knee arthritis. He's super caring person.
I'm so glad that I live in this area, I always hated going to the doctor until I started with Dr. [ ] then transitioned to Terri [ ] and then met Dr. Malin and Elizabeth and Trish. Everyone so compassionate and kind, almost like going to visit friends, I love it so much!!
Promptness, friendly staff
Good, straight forward conversation and care
Professional, courageous and knowledgeable
Very appreciative of the immediate attention and execution of treatment. Grateful. Didn't have to go to physical therapy orders and I can do it at home treatment plan.
Always a good experience with Dr. MALIN and his staff.
I was seen by staff right away, they were very friendly, very attentive. Had to have xrays, that was taken care of very quickly. Then seen by Dr. Malin soon after. He spent time with me, talking, examining me. Going over my xray results, gave me suggestions as to how alleviate my pain. He listens, is very good to communicate with with. I have recommended him to several of my friends in need of knee surgery.
Dr. Malin is awesome. The staff is very friendly
Trisha, Shannon (x-rays), and Dr. Malin are all professional, highly competent, and compassionate people. I always get all my questions answered and the are very pleasant.
Dr. Malin and his staff are great!
Very nice staff and doctor.
Dr Malin us great
Dr. Malin is great.
Dr. Malin and staff are always very helpful! I feel heard and my treatment is always top notch.
Dr. Malin is a great communicator and explains everything he is doing. He is exactly what I want in a doctor.
This Doctor was professional and caring and knowledgeable, would recommend him to others.
Excellent, quick, personable care from both dr and all staff.
Good care & understanding on both sides.
Dr. Malin’s staff are efficient, highly professional and so friendly. And so is Dr. Malin. He answers all of your questions without mincing words, which I appreciate and respect.
Dr Malin and his staff ate wonderful and caring!
Very professional. Friendly. Answered all my questions.
From Dr.Malin,to his staff they make you feel comfortable and he takes time to visit with you
Answered all my questions & explained everything!
Very professional and cordial. Answered questions.
Dr Malin and his staff are awesome! I can’t say enough about the care and professionalism displayed.
Love Dr Malin and staff
I love Dr Malin and his staff. However, I had to wait longer than expected for a follow up so I was there over an hour which seemed excessive
The doctor is very calming and extremely knowledgeable. The assistants and office staff is also great and friendly.
Respectful friendly staff.
I have recommended Dr. Malin to several people. He is an excellent surgeon and gives the very best care to his patients.
This was my first trip, which was a consultation with the surgeon. I was very impressed with the timeliness and kindness of all staff. The surgeon was very thorough and was willing to take the time to answer. Any questions I had regarding surgery.
Always timely appointments, polite staff!
I’m always treated well. Dr Malin and staff are great.
They worked me in because I was is pain. Dr. Malin explained everything to me and got my knee drain and I feel so much better. Thank you to all the staff.
Enjoy my visit we got straight to the point Dr Malin is a very caring person he has a Great attitude which I really like 👍
Staff very professional &friendly & Attentive my visit was very enjoyable.
Love Dr. Malin he’s super friendly, Easy to talk to and importantly he actually listens. He gives great advice and takes a very conservative approach which I really appreciate.
Always nice and helpful
Great listener and answered all of my questions.
Great doctor!
Excellent and explains everything respectfully and adequately
Dr Malin is such a great doctor. He listens!
Good visit as always.
Riverview is a top notch facility. Dr Malin is amazing. I recommend to everyone I can.
A very positive atmosphere
Very good and considerate of my explanation of symptoms.
Everyone is friendly, professional. Will take any question you have, give you answers and are very precise. You get in and out fairly quickly but you are not rushed during your time with the doctor.
Very efficient and professional. I feel like Riverview is not keeping their facilities updated. Walls carpets lighting.. sure the hospital market is competitive.
With all the employees everything seems to go, pretty smooth no stress no worries everybody’s happy
There were able to get me in next day. Explained everything clearly and was drastically better within 34 hours.
Everyone was friendly and professional. No feeling of needing to hurry
The office and Dr Malin are very considerate and professional
Dr. Malin and his staff are wonderful. They go the extra mile to appease concerns and fears. Dr. Malin called me personally before my surgery to make sure I was doing well and addressed any concerns I might have had. Recommend him to anyone that has knee issues.
The office staff is always friendly and courteous.... they are on time with appointments and Dr Malin is great all the way around!!
Every staff member were very professional and kind.
Dr. Malin was very personable and thoroughly interested in my most recent and current condition. I felt comforted by his familiarity of my file and me as a person.
Dr. Malin and his staff were wonderful! They came highly recommended, and I would also recommend this doctor.
Dr Malin was a nice guy , took time to explain to me what was going on with my knee's that his assistant did not cover ( but he was very helpful also ). Now the staff was good also , but Kaitlyn ( ? ) was super friendly , did everything possible to help get me scheduled ( had to deal with Workmans Comp ) now just hope the procedure goes as good as my visit went ! Thank You.
Very organized especially since getting there is a problem with road construction. I was seen very quickly and I think Dr Milan is very informative while being friendly. I like him and my impression is that he is a good physician.
Dr. Malin and his staff are great.
Want to thank staff for their communication and follow through. Want to thank Dr Malin for listening to and addressing my father’s mobility and pain issues
Very friendly and polite. Good at what they do
I'm very pleased with my care and my husband's care at Riverview Healthcare Orthopedics. Dr. Malin takes his time and listens to the patience. He is very thorough and trustworthy.
All the staff are friendly and professional. Dr. Malin is my favorite doctor. He listens to you and is friendly and professional. I wish all doctors were like him.
Dr. Malin was great to consult with and had good recommendations.
I choose to drive 1.25 to 1.30 hours to go to Riverview Providers. The providers and their staff, the ability to call a number and get an appointment, often within a few days, and the courtesy and attention to detail make the longer drive much worthwhile.
Everyone in Dr. Malin's office treat me well. I have never had a bad experience in the years I have been going there.
it was a good appointment. everybody i worked with seemed knowledgable about what i was working through
Dr. Malin and his staff were very caring and took the time to explain and answer any and all questions I had. I actually called with a couple of questions a few days after my appointment and Dr. Malin called me back personally.
Everyone is so kind. Never wait for a long time to be seen. Dr Malin make sure he hears your concerns and make sure to answer them.
Everyone there are so friendly and Dr. Malin is the best doctor to be cared by. Coming to the office is a pleasure because everyone is so caring. And Elizabeth too!
Dr. Malin is great. He always discusses alternatives to my knee pain and when I should get a knee replacement and what all is involved. He is a graduate of the Air Force Academy and Harvard Medical School and served 2nterms in Afghanistan which makes him exceptional.
