The staff is so friendly and accommodating. I always enjoy my visits..
I’m very impressed by the quality of care provided by Riverview Health Physicians. The Orthopedist I saw, Dr. Malin, was especially kind and professional. My experience here is markedly different from previous experiences with medical professionals where I used to live. Everyone from the staff to the physicians are friendly, helpful and want your business.
Nice staff and MD
Dr. Malin was excellent with my Mother’s hip injections.
knowledgeable, thorough and kind
I had a very good appointment with Dr. Malin.
Dr Malin is awesome and his staff is very friendly
I was impressed with the kindness and care that I received from the staff from making the appointment and seeing the doctors. They were all wonderful, and I felt very comfortable and confident in their care.
Convenient, friendly, practical.
Dr Maline was so kind and not only asked me questions about my knee he truly listened to my responses. His staff was kind, friendly and efficient !
Every thing was great
The office/doctor visit was extremely efficient and proficient. We left feeling that we are in good hands.
Always top care here.Staff is awesome.
As always, Dr. Malin and his colleagues are delightful to work with. Kind, incredibly competent, good listeners, and on-time.
Very professional group
Excellent Team around Dr Malin The Dr is exception
I have no complaints at all. Everything went well with my appointment. I understood all of the options that I have. Thank you.
Duration of treatment was very professional and friendly. Everyone involved was interested in my recovery. The PT girls were especially caring and a pleasure to work with (Keisha and Braylynn).
Dr. Malin, his NP Jen and everyone in office is very knowledgeable in their area. Combined with friendly, smiling and empathetic manners i recommend anyone with ortho needs to get a consult with Dr.Malin.
Dr Malin was great - personable, informative, answered my questions, came up with a clear plan moving forward.
Entire staff is wonderful
Everyone is always so nice & make me feel very welcome
Mr. Malin is a fantastic MD! He replaced my left knee a few years ago and I will continue to trust him.
Really happy with staff. Very welcoming
Extremely satisfying with the care provided
They were on time and efficient, as well as friendly and helpful.
I really enjoyed meeting the staff. Nursery Shelly and PA DJ were so welcoming and helpful. Dr Malin took the time to listen to me and help me find a cause and treatment for my pain. I was exceptionally pleased with the appointment
Everyone was very friendly and nice!
I have received excellent care from Dr. Malin and his staff! My total hip replacement was flawless and my recovery has been smooth. Office staff are helpful, kind and friendly. I would highly recommend this practice to anyone needing orthopedic care.
Dr Malin has a great bedside manner. He takes time to explain and listens to all my questions. He also says if I have any questions or concerns to call.
So grateful Jennifer and Dr. Malin were able to fit me in the next day after an injury. Excellent care and I cannot recommend this office enough!
Friendly, professional
Very efficient. Friendly
Very through with a good bedside manner
So knowledgeable, friendly, and so effficiwnt! Received excellent care and attention.
Dr Malin and the office staff are always pleasant to work with and genuinely listen to any concerns raised during the visit
Excellent care.
I HAD EXCELLENT CARE BY DR. MALIN. HE IS A TOP SURGEON AND I WOULD RECOMMEND HIM TO ANYONE WHO NEEDS ORTHOPEDIC CARE.
Very fast, friendly, efficient. Entire appointment was only 40 minutes. That's from parking lot to parking lot.
All staff and nurses and providers were absolutely great to work with! A very pleasant experience!
This was one of the best doctor visits I've ever had. It was my first appointment, and I initially scheduled with the physician assistant because I wanted to be seen as soon as possible due to my pain, and Dr. Malin wasn't available. Even so, Dr. Malin came in to see me personally. I never felt rushed, and he took the time to listen to my concerns, answer my questions, and explain everything clearly. The entire staff was outstanding. From the front desk to the nurse, X-ray technician, and physician assistant, everyone was friendly, professional, and efficient. The office was well organized, and I didn't have a long wait. Overall, it was an excellent experience, and I highly recommend Dr. Malin and his entire team.
A very caring staff of doctors, PA’s , nurses and support staff
Friendly staff.
I had a good experience and they were very timely with my appointment.
Extremely appreciated the time schedule and all being on time. Very much listen to my concerns
Dr Malin is great.
Dr.Malin is analytical, efficient, and personable.
Dr. Malin is kind, professional, and answers all my questions. Very satisfied with my experience.
I’ve had great care and everyone on staff has been very professional, friendly, and supportive.
Dr. Malin is outstanding he has investigated options where other doctors have neglected to do so. I trust his expertise and am very glad to have heard about him.
Wish I’d went to see the doctor sooner
Eliz, Trish and Dr Malin are excellent
I’ve been extremely pleased with the care I’ve had from Dr. Malin.
Everything was prompt and thorough.
Dr. Andy Malin was great
Very prompt responses to my inquiries. They were able to get me in for an appointment very quickly. Thoughtful medical care and congenial doctors and staff.
Good, solid care
My team at Dr. Malin office is wonderful. I love them all.
Both the medical assistant and doctor listened to my concerns and acted quickly to figure out my issue. Dr. Malin called me with my results after hours on a Friday night to let me know what next steps should be. Highly recommend this office.
Excellent doctor so caring for patients listens patiently
Dr Malin and his staff are the best.
Treated very well by all of the staff my doctor
Dr Malin was great. He was very thorough and willing to listen. He weighed out the options with me and we came to a plan that will work for what I need.
Very professional, but great bedside manner.
Always treated well by everyone in the office.
Dr Malin and his staff took the time to be very thorough answering questions and concerns about the procedure and any respective follow up.Great demeanor with the patient & family.
I am visiting from Florida for one month and experienced pain the entire time. I am scheduled for a knee replacement in Florida on Sept 2nd, but the increase in pain was unexpected. The care I received at Riverview Health was amazing. I got and injection that worked! (it didn't work a few years ago). If we lived here full time riverview Health Physicians Orthopedic would be my go to provider! and the staff was so friendly too!
Dr Malin was very kind and very professional. He answered all my questions and concerns. I am very happy and thankful that he accepted me as his patient.
Both Dr. Malin & his P.A. Jennifer were very professional and took the time to explain my injury and next steps (possible surgery).
My only complaint is that the MD didn't really offer an explanation as to what kind of injury I might have. However I was examined by the PA and physician and I received the xrays and treatment that I expected in a timely and efficiently manner from the get go.
Shelly went above and beyond to make sure my need for a referral was secured ??
The nurse practitioner and the doctor were both very helpful in presenting the possible treatment options
Great experience. Staff is always friendly and professional. Really take an interest in your health.
Always efficient, personable & kind!
Waiting time was minimal. Staff very friendly and cordial. Everything was explained in full. Am looking forward to completing treatment of knee replacement. Anxiety has been lessened by explanation of procedure.
I been going there for a out 2 years now The staff is quite knowledgeable and takes the time to make you comfortable Dr. Malin is the best .
Professional sense of humor
Great doctor.
I was very impressed with my new Doctor Malin. He explained everything to me. I was referred to him by my doctor Salsbury who was deployed and can't do my surgery. His staff was very nice and helpful.
Dr Malin is wonderful! Very caring and skilled. All of the office staff is also great.... very personable! I have never felt rushed or not listened to.
Love Dr. Malin and staff!
Excellent
Dr/Staff professional and answered all my questions.
Excellent care and kindness and explaines wonderful. Highly would recommend. Thank you.
Very friendly, very efficient and very thorough!
Efficiency and promptness
Efficient, well-run medical office; caring, personable staff; knowledgeable, excellent medical providers.
Everyone is always so nice
Dr. Malin and his entire staff are wonderful. They make you feel at ease and talk with you like a real person instead of just another patient. The surgery and all post-visits have been great. I would highly recommend Dr. Malin and his staff.
Very pleased!
Friendly, easy to talk to! Everyone makes you feel welcome!
Riverview Hospital has excellent doctors excellent care the best and highest technology for total knee replacement I cannot wait to have my surgery done there in June and I will highly recommend Riverview to anyone, in fact I've already recommended it to three people where I work
Excellent and friendly slways
I like Dr Malin
excellent service and care.
A well run office, and the people are very helpful.
Every team member from office staff to the entire professional team have been exceptional, always making me feel like they were genuinely listening and never rushing through the appointment. I would and have highly recommend Riverview’s Orthopedic practice.
I'm so glad that I was referred to Dr. Malins office, he has taken such good care of me with my arthritic knees, and his office staff in Westfield are so sweet and kind and so caring, they're more friends than me being a patient.
Dr. Malin Is superb
Dr Malin is excellent as are his nurses and technicians.
Dr Malin is the best!
Everyone was polite and I thought they all did a great job.
The visit left me feeling very positive in regard to my future health care and recovering my strength and mobility.
I feel very confident in Dr. Malin. He is prepared for our visit/appointment. Very thoughtful. Very professional. I have absolute confidence with his decisions.
Dr Malin listens, problem solves, and encourages in a concise way. His kindness and expertise is well- known among my friends who are also his patients.
A very pleasant experience.
Dr Malin and his staff were amazing. I came into this surgery scared to death and Dr Malin and his team were wonderful. I would refer anyone to him who needs a knee replacement!
They were friendly, polite. And most importantly they were on time.
Was able to make an appointment for the next day. Diagnosis and treatment done at that appointment. Excellent.
Everyone is very pleasant and has a good since of humor. Which is what I like to see
Dr Malin was very attentive knowledgeable and kind
Doctor and staff are first rate.
Knowledgeable Dr and staff.
The staff were very friendly and helpful.
Outstanding Performance And Team Class Act
Great doctor, wonderful office.
I was so pleased to get a last minute appointment the same day I called because of extreme knee pain. All the staff including X-ray, receptionist, nurses, PA, and Dr Malin were wonderful. Thank you a pleasant and professional experience despite my visit’s circumstances.
Everything was explained good for me.. Dr Malin was very helpful for me. I always hear good things about him. I have good faith with him.
Almost no wait time. Doctor and staff were very nice and efficient.
Very nice and comfortable visit
Doctor and staff are just excellent to work with very professional very polite and courteous. Just make the visit very simple and easy for the patient.
Treated with respect and understanding
Dr Malin and his staff are fantastic.
Very accommodating and thorough in the evaluation of my knee pain including formulation of plan to heal. All questions answered. Left office satisfied and confident in plan established. Thankful for Dr Malin and his staff for their expertise and care.
Excellent service and care.
The doctor I saw was quite rushed but my questions were answered and the care provided has already benefited me.
Staff members were very professional &And Friendly.
Everyone is so wonderful in the office
Dr. Malin is the best!
It was first time visit and was extremely pleased at the kindness and helpfulness of the office workers…all seemed happy to be there… Dr Malin was easy to talk to and explained things so I could understand…
Friendliest always big smile, very caring up front with answers easy going. I immediately fell in love with him because of the way he cares for his patients and myself. So glad I have him for my knee arthritis. He's super caring person.
I'm so glad that I live in this area, I always hated going to the doctor until I started with Dr. [ ] then transitioned to Terri [ ] and then met Dr. Malin and Elizabeth and Trish. Everyone so compassionate and kind, almost like going to visit friends, I love it so much!!
Promptness, friendly staff
Good, straight forward conversation and care
Professional, courageous and knowledgeable
Always a good experience with Dr. MALIN and his staff.
Very appreciative of the immediate attention and execution of treatment. Grateful. Didn't have to go to physical therapy orders and I can do it at home treatment plan.
Dr. Malin is awesome. The staff is very friendly
I was seen by staff right away, they were very friendly, very attentive. Had to have xrays, that was taken care of very quickly. Then seen by Dr. Malin soon after. He spent time with me, talking, examining me. Going over my xray results, gave me suggestions as to how alleviate my pain. He listens, is very good to communicate with with. I have recommended him to several of my friends in need of knee surgery.
Dr. Malin and his staff are great!
Trisha, Shannon (x-rays), and Dr. Malin are all professional, highly competent, and compassionate people. I always get all my questions answered and the are very pleasant.
Very nice staff and doctor.
Dr Malin us great
Dr. Malin is great.
Dr. Malin is a great communicator and explains everything he is doing. He is exactly what I want in a doctor.
Dr. Malin and staff are always very helpful! I feel heard and my treatment is always top notch.
This Doctor was professional and caring and knowledgeable, would recommend him to others.
Excellent, quick, personable care from both dr and all staff.
Good care & understanding on both sides.
Dr. Malin’s staff are efficient, highly professional and so friendly. And so is Dr. Malin. He answers all of your questions without mincing words, which I appreciate and respect.
Dr Malin and his staff ate wonderful and caring!
Very professional. Friendly. Answered all my questions.
From Dr.Malin,to his staff they make you feel comfortable and he takes time to visit with you
Very professional and cordial. Answered questions.
Dr Malin and his staff are awesome! I can’t say enough about the care and professionalism displayed.
Answered all my questions & explained everything!
Love Dr Malin and staff
I love Dr Malin and his staff. However, I had to wait longer than expected for a follow up so I was there over an hour which seemed excessive
The doctor is very calming and extremely knowledgeable. The assistants and office staff is also great and friendly.
Respectful friendly staff.
I have recommended Dr. Malin to several people. He is an excellent surgeon and gives the very best care to his patients.
This was my first trip, which was a consultation with the surgeon. I was very impressed with the timeliness and kindness of all staff. The surgeon was very thorough and was willing to take the time to answer. Any questions I had regarding surgery.
Always timely appointments, polite staff!
Enjoy my visit we got straight to the point Dr Malin is a very caring person he has a Great attitude which I really like 👍
Excellent and explains everything respectfully and adequately
Very good and considerate of my explanation of symptoms.
