Dr Heather Williams and the Xray staff were great! It was quick and effective!
Great staff and really liked Dr. Heather Williams.
Dr. Williams identified my yrigger thumb and treated me effectively and immediately.
Fantastic
Convenient to schedule and Kelsey is showing me how to get back to where I was before this injury. I wish I had done this a year ago.
Everyone is very nice, thorough, and makes you feel comfortable while within their care.
I was misdiagnosis at an emergency room. After nearly 3 weeks of pain, my np sent me to this office where I was properly diagnosed and provided with treatment.
Extremely pleased!
Dr. Williams & her team are incredibly professional and detailed in every step beginning with check-in through check-out. I always feel heard and leave with a plan to move forward and manage my situation.
Pretty good
The appointment was an excellent experience being seen by Dr Williams, the X-ray tech and office staff.
Dr. Williams is amazing.
Waiting for therapist.. past your appointment date is my only concern.
Dr. Williams was awesome. Explained everything well.
Care was professional
I was warmly greeted, had very concerned nurses and very good doctor
Dr. Williams was very knowledgeable and informative. Helped me understand my options for treatment.
Dr. Williams is wonderful. Always caring and professional. She has a great staff as well.
The staff were all very nice and the doctor was lovely
Outstanding. Love my doctor!
All the people who assisted me treated me very well, they made me feel comfortable, they explained all the details I needed to understand, and they made me feel confident throughout the entire procedure I went through.
Dr. Williams listens carefully to me. She is very thorough and a pleasure to be with.
Our appointment started 20 minutes late, but once we got started writing was great. Dr Williams was wonderful and made sure we understood our options.
Great care!
Every employee I encountered was exceptional!
Dr. Williams was attentive and amazing!
Heather is terrific! Felt like my sister helping me.
Staff is very friendly and professional. Dr. Williams is easy to talk with. There is not a feeling being rushed like I have experienced with other offices.
This experience was amazing at Riverview. I felt listened to and cared about by the entire staff. DR. Williams is so kind and knowledgeable. I appreciated her explaining things to me and how well the surgery has been healing up.
Very caring Doctor and staff!! Love them all ??
I find Dr. Williams, and her staff very pleasant, always a bright smile from everyone, and in and out, love it there
Love my Doctor!
ReallyAppreciated the candor and expertise
I have been truly blessed to have been referred to Dr.Williams.
… everything went well. … repaired hand is working well … would definitely return if needed!
I continue to utilize Riverview Health for over 40 years. The care I receive is always above and beyond.
The staff and the doctor are all amazing
Dr Williams was awesome and had the best bedside manner I’ve ever seen!
Well, I appreciate the expeditious of the appointments, sometimes it’s a bit too fast and I feel disregarded.
Always treat me with care and patience and I don’t ever feel rushed. I’m very thankful from Dr Williams and the PA
Great friendly and efficient staff.
Very professional and also personable staff.MD was skilled, pleasant and relatable.
Great
I love Dr Williams and her staff! They have helped me through 2 different issues with my hand and have been awesome!
Dr. Williams was exceptional. She was professional, friendly, and knowledgeable. She answered all of our questions.
The staff was very nice to my needs
Dr. Williams was exceptional. She listened to my problem, and executed the solution. Dr. Williams is very professional, and very likable.
Dr H Williams was great to work with
Very impressed. Fantastic care. Great doctor!
Dr. Williams is the most knowledgeable and caring doctor that I have ever had. I have had numerous issues with my hands and wrists which required surgeries. She not only explains exactly what she will be doing but she shows you why then gives you options. Her office staff is also great! Lainie and Ally have obviously been trained well!! Thank you, Dr. Williams, for being the doctor that you are!!!
Did great customer service and one on one with staff took time to explain recovery of my son’s injury.
Friendly staff, wonderful doctor, great service!
The nurse, the PA and the doctor were very courteous and friendly. They were knowledgeable and explained to me the injury and healing process.
Everyone was very nice and helpful.
Dr. Williams is a great hand surgeon
Awesome!!!
Everyone there does a wonderful job
Dr. Williams and her nurse Shelly were fantastic so personable and knowledgeable. I just fell in love with both of them. I couldn’t be happier. Excellent job.
Very nice and I enjoy each visit with Dr. Williams!
Loved Dr. Williams and her staff. Would recommend her to all my friends.
Everyone was very considerate and the physician was very good at explaining everything. I would highly recommend Dr. Williams.
Great!
I appreciated the time between my call to make my appointment and the day I was seen. Waiting at my appointment was minimal and the NP was great. She was thorough, courteous and efficient.
Heather Williams is so awesome. She is warm and bubbly and explains everything from first visit to last one.
Efficient professional and knowledgeable
Excellent overall -
Everyone was very caring and efficient and skilled and knowledgeable.
They are fabulous! From the front desk to all the staff evaluating you before you see your doctor, are all kind and courteous. Can’t forget the staff in X-Ray and Rehab across the hall in Westfield, they’re great and I’d recommend them all.
Nice new facility and people were helpful front desk to check in to the Dr yet quick service not personal.
Very friendly and helpful.
Everyone was kind, comforting and I'm looking forward to surgery later this month.
Wonderful and she gave me hope
Dr Williams is wonderful. I have been searching for relief from pain due to an accident. 10 months ago trying many doctors and treatments . Kaitlyn at the pain center recommended dr williams who ordered an emg where it was discovered I have carpal tunnel finally there is hope
Dr. Williams was awesome with my daughter. She made her laugh and feel comfortable while getting her cast on.
Service was very good. I like the staff, I love my doctor!
Organized, quick, and thorough
Dr. Heather Williams/Bell is outstanding! She's professional, caring, and excellent in her practice. I couldn't have asked for a better experience. I have already recommended her to two friends who are having carpal release surgery.
Dr. Heather Williams has a great smile , very caring , showing me the x-rays and told me what exactly she will do in surgery. She said my fingers will look great again with no more pain. She was a very supportive and caring person. Thank you Dr. Williams.
Dr. Williams and her entire staff are very professional, caring and supportive!
Awesome thank you
Very pleased with surgeries, staff, overall care.
Dr. Heather Williams and her entire staff are extremely professional, experienced and exceptionally knowledgeable!
Dr. Heather Williams is the most amazing and caring doctor that I have ever had the privilege to be a patient. She and Lainie, her assistant, have completed two surgeries with one more remaining. I am a 74 year old woman with osteoarthritis in my hands and they have made it so much better. I have recommended Dr Williams to several people and they have all been extremely satisfied with her! I would strongly suggest anyone with any type of hand, wrist or elbow issues to let her take care of you.
Everyone was awesome. My son that was with me, was very impressed with every step. Keep the good work up.
Just want to say thanks for the prompt response to my most reason health issue! All of the staff were awesome to speak with and make the right decisions!
Everyone is so kind and welcoming.
Love the front office and doctor. What is lacking is the follow up on referrals and having to call repeatedly to get the referral completed that was given by the doctor.
From front office, radiology and Lani PA and Dr. Williams were exceptional. Would highly recommend.
I believe I was over looked in the waiting room where I was for an hour. The life like sized posterFor colonoscopies blocked the front desk view of me in the waiting room which may have contributed to my wait.
Everything went well, I liked the way everything was done there.
Dr Williams and her staff were welcoming, friendly, attentive and quick. I am thrilled with the care I received