Entire staff is extremely friendly. Dr Heavin is absolutely the best. Never feel rushed even though it’s a bit hard to get an appointment in a within a week sometimes. She is a very caring, knowledgeable and extremely dedicated to her patients.
My daughter and myself have been seeing Dr. Heavin for four years and she is undoubtedly the most understanding, compassionate and patient doctor I have encountered. The receptionists have always been very friendly even though it's a constant rotation.
Dr. Heavin was professional, empathetic, and educated me about my healthcare concerns and health care plan. The staff was friendly and efficient.
Friendly front desk, excellent nurse whom took my blood and I can’t say enough about Dr. Heavin!! She’s the most professional, empathetic, and knowledgeable doctor I could ever hope for!
Dr Heavin always listens and is is focused on the best possible care. Spends time addressing any health issues. Is very compassionate.
Dr Heavin is wonderful
Call us for an earlier appt due to previous tests
Very thorough! Amazing care — Dr. Heavin even followed up on lab results on a Friday evening! You can tell she really cares!
Dr Heavin is thorough, spends time answering questions, and easily interacts with patients. She is very knowledgeable.
Dr Heavin is Amazing!!
Wonderful care!!
Dr. Heavin is caring and very listens to her Patients. Responds quickly to concerns. Staff is very friendly and efficient.
Love the care I get from this team. It is always great.
Everyone was extremely nice and professional. Dr. Heavin is the best. She listens and asks caring questions.
Dr. Heavin is excellent! I love her! So kind, compassionate, and wise.
Everything was fantastic!
Dr Heavin is a great doctor who really cares about your health.
Dr. Heavin and her team are the absolute best!
Dr. Heavin is amazing!Office and nursing staff is excellent.
Friendly office, rarely forced to wait, adequate time with the doctor
Hazel Dell Family Care is a great facility and my doctor Dr. Heavin is the Best
Dr Heavin is very professional and friendly.
She listens and encourages me. So easy to talk to. Does not rush thru the visit.
Dr Heavin is always assessing her patients and uses her knowledge to determine the best plan of care! She never makes me feel rushed or insignificant because I’m older, which is refreshing today! She’s a keeper for sure!
Love this practice!
Front desk people could be a bit more friendly and welcoming.
Dr. Heavin is wonderful and so are the nurses.
Friendly, knowledgeable, caring staff
Dr. Heavin is the BEST. Very compassionate, caring, and knowledgeable!
Dr Heavin and staff are the best!! Thank god for Dr Heavin she has saved my life several times and cares so much.
Dr. L Heavin is wonderful. She and her team take their time to hear what you have to say and they take what you want and don’t want into consideration when setting a treatment plan. She explains so you understand why your body/mind is reacting the way it is. She cares enough to ask about our lives and our plans.
Dr. Heavin is so thorough and helpful. I really felt like I was heard.
Dr, Heavin is fantastic! She takes time to explain everything to you in “layman’s” terms so you understand everything.
Everyone was professional, friendly, and on time
Excellent care very knowledgeable and compassionate!!
Always friendly, professional, Detailed and welcomingThank You as always
Love Dr. Heavin
Excellent care and guidance with my medical needs. I'm reassured that my medical needs are being met.
I always have a great experience worth Dr. Heavin. She really does care and wants to make sure her patients needs are met.
Loves Dr Heavin and the front desk staff and the MA! Excellent experience
Dr Heavin is the best. She is phenomenal and actually cares about you. She is what every doctor should be.
Love Dr Heavin. She is so caring and understanding.
Dr. Heavin is amazing! She obviously truly cares about my well-being. She listens carefully and always offers excellent advice.
Dr Heavin is excellent. She ALWAYS listens to me and explains everything.
Dr. Heavin always takes time to listen and never makes you feel like you are on an assembly line.
Very thankful to find a reliable and detailed general care doc.
As usual, Dr. Heavin was thorough, explained what she was doing clearly, and made sense. And, also as usual, she is concerned and professional.
I came in for bloodwork only. Nurse was great!
Dr. Heavin’s the best PCP I’ve ever had.
Dr Heavin and her practice are professional and kind. My concerns are always addressed promptly.
As always Dr. Heavin is excellent!
Love my doctor. She takes the time to explain and add advice.
Dr Heavin is always so personable and truly cares! Very compassionate! I recommend anyone I can go her!!
Dr Heavin is wonderful. She is thorough, knowledgeable, and easy to talk to. She is also very kind.
Dr Heavin is professional and personable. She takes her time and addresses all your concerns.
Had good visit as always!
Dr. Heavin is very informative and very helpful in any way possible she’s very pleasant and very concerned about her patients. She makes sure that all your questions are answered. I myself enjoy talking to her. She puts me at ease when it’s explaining to me about my healthcare.
Far as long as I’ve been going to Hazeldell Family CareThey have always been extremely helpful and kind and very informative
Dr.Heavin once again took her time in my appointment making sure all of my concerns were covered. She never makes me feel rushed. She is caring, kind and extremely knowledgeable. I highly recommend her to anyone looking for a doctor.
Dr Heavin is always very thorough, patient and professional. Most grateful for her help and expertise
Very friendly staff. Quick and efficient. I felt like everyone truly cared about their patients. Dr. Heavin is fabulous!
My nurse was really good at her job and Dr. Heavin is awesome!!
Staff is prompt, caring and very efficient. Highly recommended!!!!!
Fantastic visit
Dr Heavin is wonderful! She always makes you feel like you are her only patient. She gives her full attention and is thorough in her assessments and plans. We are thankful to have her as our primary care provider at RVH.
Dr. Heavin is caring, compassionate and listens to her patients. She is truly a gem!
Great everything and everyone!!
Always friendly, professional, and detailed.Thankyou
I have been going there for several years now, and I am extremely comfortable with the office the lab the nursing staff and absolutely love my doctor—Dr. Heavin. No matter how terrified I may be at whatever is going on with my body at that time she always talks to me and makes me feel 100% better!! I have always been given great care and attention! The nursing staff is absolutely wonderful also! So is the office people. If there’s something I don’t understand about a billing issue they are always ready to help me understand it and guide me through it. I love this place and hope it’s there for many many years to come.!!
Always professional friendly and efficient. Dr Heavin is an excellent physician and cares. Excellent communicator.
Love Dr Heavin, she is very thorough and caring
Medical personnel are very professional, knowledgeable and caring. Dr Heavin is exceptional in her care, knowledge and concern for her patients. She explains difficult concepts well and is a patient (no pun intended ;-)) listener. She is always available via the patient portal and responds with meaningful messages promptly. Please treat her well!!
Thank you Dr Heavin for your caring and compassion with the loss of my father.
Dr. Heavin is wonderful!
The best doctor I have had as an adult. Thoughtful, caring and a true professional.
Dr Heavin is amazing. Caring, patient and empathetic. The first practitioner I’ve had in decades (if ever) that makes me feel seen and understood.
Time in waiting room was brief. Dr Heavin spent time with me, which she always does. Visit was beneficial for me. Always good to know your doctor actually cares about her patients.!
Absolutely the most caring professionals you will ever have the privilege of caring for your family!
Dr Heavin and NP Emma are both the best in listening and understanding my family’s needs. There’s no way I would ever leave their practice!
Dr. Heavin is the best doctor I’ve ever had. She’s kind, thorough, and treats the whole person. She promotes wellness fundamentals before pharmaceuticals and will make time for you.
A+ care that's why I've been a patient 7 years
Dr. Heavin is knowledgeable and thorough. She explains things clearly in a way that relates to your situation. I don't know how she does it but she makes you feel important and valued as a patient and as a person in every visit.
Dr. Heavin is the best listener and always gets right down to resolving my issues. I feel great comfort knowing I can count on her care.
The staff and Dr. Heavin made me feel cared for and heard. Excellent job by everyone!
Dr Heavin is the most empathetic Dr a I’ve ever had. She is very detailed and thorough and I appreciate her so much!
I get the best care here.
Dr. Heavin and the entire staff at Hazel Del Family Care are exceptional!
Dr Heavin is amazing.
Dr. Heavin & her team are amazing!
Dr. Heavin is great!
Dr Heavin is an exceptional and caring physician
Dr Heavin is very intentional in her interactions. She takes time to talk through the benefits and drawbacks of various decisions and lend insight on how processes also work inside of medicine. That way of communicating gives a well-rounded picture of how Wen might proceed with different issues.
Nice staff . Good for care
Dr Heavin is a wonderful Dr. She is caring and knowledgeable. So happy that she is my Dr.
Staff was very friendly and helpful. Nursing staff was very warmand professional.
The staff is excellent and personable. The wait time is usually under 5 minutes. Dr. Heavin is wonderful. She gives excellent care. She also listens and asks many questions. She is very invested in you as a person as well as a physician.
Always impressed with both Dr Heavin and Emma for their caring, professional approach to my health.
Dr Heavin is a “needle in the haystack” physician!! I I pray she is my PCP for as long as I live! Dr Heavin is the best physician in all areas of care.
Dr Heavin is one of the kindest physicians I have ever had. She is not only kind but very qualified.
It took me a long time to find a doctor as great as Dr. Heavin. She's always listening to and addresses all my questions
Dr heavin is my favorite doctor i love interacting with every visit she always listens and addresses every question no matter how small.
Dr Heavin is a great health care professional, very caring, compassionate and a great listener.
All staff very friendly, professional and informative.Communication is also very good!Thank You
Responsive care team and Dr Heavin is kind and thoughtful in care plan. Listens well.
Dr. Heavin is amazing! So incredibly kind and empathetic. She is so knowledgeable, so skilled at communication. She has helped me so much. How I wish more people could have such a wonderful doctor. I am truly blessed.
Dr Heavin is a life saver. She is patient, kind, knowledgeable and I am grateful that she’s my doctor.
I love Dr Heavin’s personal approach!She’s easy to communicate with & extremely “ kind “!!
I always appreciate my appointments with Dr Heavin. She takes good care of me.
Dr Heavin is wonderful. So happy to have her as my Dr.
Dr Heavin is a kind and caring person as well as an extremely knowledgeable and effective doctor. She adds so much value to your practice proving excellent quality care to her patients. Highly recommend!!
Dr Heavin is phenomenal. Knowledgeable and has a great bedside manner.
Sooo knowledgeable caring. The best MD in the universe
Staff and physician are always great.
Dr. Heavin provides personal, thorough and compassionate care!! She is very attentive to my needs, celebrates treatment victories and is quick to respond to questions!! I am grateful for her care!!
Dr Heavin is a relief. She is knowledgeable and proactive and balances those with understanding and reason. Thank you!!!!
Dr Heavin and her staff is really friendly. Dr Heavin explains everything and listens to you . I highly recommend Dr Heavin and Riverview .
Everyone is great and Dr. Heavin really takes the time to listen to your concerns.
Dr. Heavin is very caring and a good listener. Not pushy and willing to discuss alternative options.
Nurse was very kind nd explained things well. Dr. Heavin took time in listening to me.
Friendly staff
Dr. Heavin is AMAZING
everyone friendly and answered any questions.
Love my care from Dr. Heavin and staff.
All staff from reception desk on to the doctor, courteous, friendly and helpful. Also want to state that recently since July contacting via phone has improved tremendously. Very concerned staff and the doctor is fantastic. Takes time when there are questions per the patient. Glad to be apart of the network.
Dr Heavin is very compassionate, caring and excellent health care provider. She listens and interacts with her patients regarding any concerns or issues and always recommends several options as to care. Let's her patients determine what works best for them.
Wonderful
Dr. Heavin is one of the best Dr. ‘s I have ever had and I am 79 years old. She is extremely knowledgeable and very smart.
Dr. Heavin is the best doctor. She listens to your concerns. You are not a number with her or her staff. The other professional medical members at the hospital respect her. There's no longer wait on medical questions. She is the best.
Always look forward to visits and appreciate quality attention, interest, & care.